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What to Do When Your Uplay Game Download Hangs at 99% and Fails



How to Fix Uplay Download Stuck at 99%




Have you ever experienced the frustration of trying to download a game on Uplay, only to see it stuck at 99% for hours or even days? If so, you are not alone. Many users have reported this issue with Uplay, Ubisoft's digital distribution platform for PC games. In this article, we will show you how to fix Uplay download stuck at 99% with four easy methods. Whether you are downloading Assassin's Creed, Rainbow Six Siege, The Division, or any other Ubisoft game, these methods should help you get past the annoying 99% barrier and enjoy your game.




uplay download stuck at 99




Introduction




What is Uplay and why does it get stuck at 99%?




Uplay is a service that allows you to buy, download, and play Ubisoft games on your PC. It also offers features such as achievements, rewards, cloud saves, social features, and more. However, Uplay is not perfect. Sometimes, it can encounter errors or glitches that prevent you from downloading or playing your games. One of the most common problems is Uplay download stuck at 99%. This means that your game download is almost complete, but it fails to finish for some reason. This can be very frustrating, especially if you have been waiting for a long time to play your game.


There are many possible causes for Uplay download stuck at 99%. Some of them are:


  • A file that needs to be overwritten is in use by another program or process



  • The Ubisoft folder or the game folder is set to read-only



  • The DNS server on your router or computer is not working properly



  • The CDN (content delivery network) that delivers the game files is having issues



  • Your internet connection is unstable or slow



Fortunately, there are some solutions that can help you fix Uplay download stuck at 99%. Let's take a look at them.


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How to troubleshoot Uplay download stuck at 99%?




Before we get into the specific methods, here are some general tips that can help you troubleshoot Uplay download stuck at 99%:


  • Make sure you have enough disk space on your computer for the game you are downloading



  • Make sure you have a stable and fast internet connection



  • Make sure you have the latest version of Uplay installed on your computer



Make sure you have disabled any antivirus, firewall, or VPN software that might interfere with UplayNow that you have followed these tips, let's move on to the specific methods that can help you fix Uplay download stuck at 99%.


Method 1: Restart your computer and Uplay




The first and simplest method that you can try is to restart your computer and Uplay. This can help you clear any temporary files or processes that might be causing the issue. Here are the steps to do this:


Step 1: Close Uplay and any other running programs




Before you restart your computer, make sure you close Uplay and any other programs that might be using your disk space or internet bandwidth. You can do this by right-clicking on the taskbar and selecting Task Manager. Then, look for Uplay and any other programs that you want to close, and click on End Task.


Step 2: Restart your computer




After you have closed all the programs, you can restart your computer by clicking on the Start menu and selecting Power. Then, click on Restart. Wait for your computer to boot up again.


Step 3: Launch Uplay and resume the download




Once your computer is back on, launch Uplay by double-clicking on its icon on your desktop or in your Start menu. Then, go to the Games tab and find the game that you were downloading. Click on the Resume button and see if the download completes this time.


If this method works for you, congratulations! You have fixed Uplay download stuck at 99%. If not, don't worry. There are more methods that you can try.


Method 2: Change the read-only attribute of the Ubisoft folder




The second method that you can try is to change the read-only attribute of the Ubisoft folder on your computer. This folder contains all the files and settings related to Uplay and your games. Sometimes, this folder might be set to read-only, which means that Uplay cannot modify or overwrite any files in it. This can cause Uplay download stuck at 99%. To fix this, you need to change the read-only attribute of the Ubisoft folder. Here are the steps to do this:


Step 1: Locate the Ubisoft folder on your computer




The Ubisoft folder is usually located in one of these locations:


  • C:\Program Files (x86)\Ubisoft



  • C:\Program Files\Ubisoft



  • C:\Users\YourUserName\AppData\Local\Ubisoft Game Launcher



  • C:\Users\YourUserName\Documents\Ubisoft



You can use the File Explorer to navigate to these locations and find the Ubisoft folder. If you don't see it, you might need to enable hidden files and folders by clicking on View and checking Hidden items.


Step 2: Right-click the Ubisoft folder and select Properties




Once you have found the Ubisoft folder, right-click on it and select Properties from the context menu. This will open a new window with various options. Step 3: Uncheck the Read-only box and click Apply




In the Properties window, go to the General tab and look for the Read-only option. You will see a box next to it that might be checked or filled with a blue square. This means that the Ubisoft folder or some of its contents are set to read-only. To change this, uncheck the box and click on Apply. You might see a confirmation message asking you to apply the changes to the folder, subfolders, and files. Click on OK to confirm.


Step 4: Relaunch Uplay and resume the download




After you have changed the read-only attribute of the Ubisoft folder, close the Properties window and relaunch Uplay. Then, go to the Games tab and resume the download of your game. See if the download completes this time.


If this method works for you, great! You have fixed Uplay download stuck at 99%. If not, don't give up. There are more methods that you can try.


Method 3: Change the DNS server on your router or computer




The third method that you can try is to change the DNS server on your router or computer. DNS stands for Domain Name System, and it is a service that translates domain names (such as www.ubisoft.com) into IP addresses (such as 192.168.1.1) that computers can understand. Sometimes, the DNS server that your router or computer uses might be slow, outdated, or blocked by your ISP (Internet Service Provider). This can cause Uplay download stuck at 99%. To fix this, you need to change the DNS server to a faster and more reliable one, such as Google's public DNS. Here are the steps to do this:


Step 1: Access your router's settings page




To change the DNS server on your router, you need to access its settings page. This is usually done by typing your router's IP address into your web browser's address bar. The IP address of your router depends on its model and manufacturer, but it is usually something like 192.168.0.1 or 192.168.1.1. You can find it by looking at the label on your router or by checking your network settings on your computer.


Once you have typed your router's IP address into your web browser, press Enter and you should see a login page asking you for a username and password. These are also usually found on the label on your router or in its manual. If you don't know them, you can try some common ones such as admin/admin, admin/password, or admin/1234.


Step 2: Find the DNS settings and change them to Google's public DNS




After you have logged into your router's settings page, look for the DNS settings option. This might be under different menus depending on your router model and manufacturer, but it is usually under something like Internet, WAN, Network, or Advanced.


Once you have found the DNS settings option, you should see two fields for primary and secondary DNS servers. These are usually filled with numbers that represent the default DNS servers provided by your ISP. To change them to Google's public DNS, enter these numbers instead:


  • Primary DNS: 8.8.8.8



  • Secondary DNS: 8.8.4.4



These are the IP addresses of Google's public DNS servers that are fast and reliable.


Step 3: Save the changes and restart your router




After you have entered Google's public DNS servers into the fields, click on Save or Apply to save the changes. You might see a confirmation message asking you to restart your router for the changes to take effect. Click on OK or Restart to do so.


Step 4: Relaunch Uplay and resume the download




After your router has restarted, relaunch Uplay and resume the download of your game. See if the download completes this time.


If this method works for you, awesome! You have fixed Uplay download stuck at 99%. If not, there is one more method that you can try.


Method 4: Use a VPN or hotspot from your phone




The fourth and final method that you can try is to use a VPN or hotspot from your phone. A VPN stands for Virtual Private Network, and it is a service that encrypts and routes your internet traffic through a different server in another location. This can help you bypass any restrictions or blocks that your ISP might have on Uplay or its CDN (content delivery network). A hotspot is a A hotspot is a feature that allows you to share your phone's internet connection with your computer or other devices. This can help you use a different network that might not have any issues with Uplay or its CDN. Here are the steps to do this:


Step 1: Download and install a VPN software on your computer or phone




If you want to use a VPN, you need to download and install a VPN software on your computer or phone. There are many VPN services available online, both free and paid. Some of the popular ones are ExpressVPN, NordVPN, Surfshark, and ProtonVPN. You can choose the one that suits your needs and budget. Follow the instructions on their website to download and install the VPN software on your device.


Step 2: Connect to a VPN server or hotspot from your phone




After you have installed the VPN software, you need to connect to a VPN server or hotspot from your phone. If you are using a VPN, launch the VPN software and select a server location that is different from your current one. For example, if you are in the US, you can try connecting to a server in Canada, Europe, or Asia. If you are using a hotspot, go to your phone's settings and enable the hotspot feature. Then, connect your computer to your phone's hotspot using Wi-Fi or USB.


Step 3: Relaunch Uplay and resume the download




After you have connected to a VPN server or hotspot from your phone, relaunch Uplay and resume the download of your game. See if the download completes this time.


If this method works for you, fantastic! You have fixed Uplay download stuck at 99%. You can now enjoy your game without any hassle.


Conclusion




In this article, we have shown you how to fix Uplay download stuck at 99% with four easy methods. These methods are:


  • Restarting your computer and Uplay



  • Changing the read-only attribute of the Ubisoft folder



  • Changing the DNS server on your router or computer



  • Using a VPN or hotspot from your phone



We hope that these methods have helped you solve the problem and download your game successfully. If not, you might need to contact Ubisoft support for further assistance.


Thank you for reading this article. We hope you found it useful and informative. If you did, please share it with your friends and family who might also be facing Uplay download stuck at 99%. Also, feel free to leave us a comment below and let us know what you think of this article and if you have any questions or suggestions.


Frequently Asked Questions




Here are some of the frequently asked questions about Uplay download stuck at 99%:


  • Why does Uplay get stuck at 99%?



Uplay can get stuck at 99% for various reasons, such as file conflicts, read-only folders, DNS issues, CDN problems, or network instability. To fix this, you need to try different methods such as restarting your computer and Uplay, changing the read-only attribute of the Ubisoft folder, changing the DNS server on your router or computer, or using a VPN or hotspot from your phone.


  • How long does it take to fix Uplay download stuck at 99%?



The time it takes to fix Uplay download stuck at 99% depends on the method you use and the size of your game. Some methods might take only a few minutes, while others might take longer. However, it should not take more than an hour to fix this issue in most cases.


  • Can I pause and resume the download on Uplay?



Yes, you can pause and resume the download on Uplay by clicking on the Pause and Resume buttons on the Games tab. However, this might not always work if Uplay is stuck at 99%. In that case, you might need to try other methods to fix the issue.


  • Can I delete and reinstall Uplay to fix the issue?



You can try deleting and reinstalling Uplay to fix the issue, but this might not be necessary or effective in most cases. Deleting and reinstalling Uplay might also delete your game files and settings, which means you will have to download them again. Therefore, we recommend trying other methods first before resorting to this option.


  • Can I play my games offline on Uplay?



You can play some of your games offline on Uplay by activating the offline mode in the settings in the settings menu. However, this might not work for all games, especially those that require online features or updates. To play your games offline, you need to have launched them at least once online and have a valid activation key for them. You also need to have Uplay running in the background while playing offline. 44f88ac181


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